Returns & Exchanges
We want you to love your skin and our products, but if you are not completely satisfied with your purchase, you can return your items within 45 days for a full refund or exchange. Please ensure items are returned in their original condition with proof of purchase to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a Return Authorization Number.
- 2.Pack Your Products
Carefully place the items in their original packaging, ensuring they are securely sealed to prevent damage during transit back to our warehouse.
- 3.Attach the Shipping Label
Print the prepaid return shipping label provided in your email confirmation and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Take your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.